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Retail Sales Manager

2 months ago


Nanaimo, British Columbia, Canada 1196410 BC LTD Full time
About the Role

We are seeking a highly skilled and experienced Retail Sales Manager to join our team at 1196410 BC LTD. As a key member of our sales and operations team, you will be responsible for leading and directing daily retail operations, ensuring exceptional customer experiences, and driving sales growth.

Key Responsibilities
  • Operational Leadership: Direct and control daily retail operations, ensuring seamless execution of sales strategies and customer service standards.
  • Sales Performance: Plan and execute sales strategies to drive revenue growth, monitor sales performance, and identify opportunities for improvement.
  • Customer Experience: Foster a positive and engaging customer experience, resolving issues promptly and efficiently, and ensuring customer satisfaction.
  • Team Management: Supervise and develop a team of sales and customer service staff, providing guidance, coaching, and performance feedback.
  • Green Job: Contribute to the company's environmental sustainability initiatives by implementing eco-friendly practices and promoting environmentally responsible behaviors.
Requirements
  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in retail sales management or a related field