Housekeeping Associate
2 months ago
As a key member of our housekeeping team at Easton's Group of Hotels, you will play a vital role in ensuring our guests have a comfortable and enjoyable stay. Your attention to detail and commitment to excellence will make a significant difference in our guests' experiences.
Responsibilities
* Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, and restocking amenities.
* Notify your supervisor when service is complete so rooms may be sold or occupied, and report any rooms unable to be serviced according to established procedures.
* Report needed repairs or unsafe conditions to your supervisor.
* Respond to guest complaints, special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
* Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
* Maintain linen carts and supplies neat and organized to department standards.
* Maintain security of equipment, keys, and supplies issued each day.
* Report, turn in, and/or log all lost and found items according to established procedures.
* Promote teamwork and quality service through daily communication and coordination with other departments.
* May regularly assist with deep cleaning projects.
* May have turndown duties.
Qualifications and Requirements
* Basic reading, writing, and math skills.
* Some housekeeping experience.
* Friendly and hospitality-focused attitude.
* Attention to detail.
* Ability to work under pressure in a fast-paced, stressful environment.
* Organizational skills.
* Teamwork.
* Problem-solving skills.
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity to join our housekeeping team at Easton's Group of Hotels."
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