Insurance Advisor/ Customer Services Specialist

3 days ago

Grande Prairie, Canada AMA - Alberta Motor Association Full time
About the Role

We are seeking a highly motivated and customer-focused Insurance Advisor/ Customer Services Specialist to join our team at AMA - Alberta Motor Association. As an Insurance Advisor, you will play a key role in providing exceptional customer service and promoting our insurance products to our members.

Key Responsibilities
  • Identify members' insurance requirements and provide or advise on the products and services they may need.
  • Build relationships with clients to stay informed of their ever-changing needs and use various customer service skills to promote the retention of existing members.
  • Demonstrate a desire to engage in customer-focused conversations that will lead to member satisfaction and/or a buying decision.
  • Use various tools and presentation styles to promote our products and services.
Requirements
  • A grade 12 diploma or equivalent.
  • Bonus points if you have a related post-secondary education and/or a CIP Designation.
  • At least 6 months of insurance-specific experience, or equivalent in sales and/or customer service experience.
  • General Insurance Certificate of Authority Level 1. If not, we'll help you earn your license.
What We Offer
  • A competitive salary with commission opportunities, customizable benefits and an outstanding Retirement Savings Program.
  • Great discounts on AMA services including memberships, insurance, travel and more.
  • A work environment that prioritizes learning opportunities and career development, with dedicated learning time to meet your licence requirements and pursue a CIP designation.
  • Paid vacation and other paid time off including a Volunteer Day and a flexible 'Me Day'.
  • We're Albertans protecting Albertans, and by joining our locally-based insurance agency, you'll be helping your neighbours protect what matters most.

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