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Retail Operations Supervisor

3 months ago


Brantford, Ontario, Canada 1874151 Ontario Inc Full time
Job Overview

We are seeking a dedicated and experienced Retail Operations Supervisor to oversee our store's daily operations. This permanent position offers a dynamic work environment with a focus on customer satisfaction and efficient management.

Employment Details
  • Employment Duration: Permanent
  • Working Language: English
  • Work Hours: 30 to 44 hours per week
Educational Requirements

Applicants must possess a Secondary (high) school graduation certificate.

Work Environment

The worksite is a non-smoking environment, ensuring a healthy atmosphere for all employees.

Key Responsibilities
  • Manage inventory and order merchandise as needed.
  • Prepare detailed reports on sales performance, merchandising strategies, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply shortages effectively.
  • Organize and maintain stock levels to ensure optimal store performance.
Technical Skills

Proficiency in MS Outlook is required for effective communication and reporting.

Specialization Area

This role focuses on the retail store sector.

Safety and Security

A basic security clearance is necessary for this position.

Transportation Information

Public transportation options are readily available for commuting.

Work Conditions

The role involves:

  • Working in a fast-paced environment.
  • Handling heavy loads and managing physical demands.
  • Maintaining attention to detail while multitasking.
Personal Attributes

The ideal candidate will demonstrate:

  • Accuracy and client-focused service.
  • Strong interpersonal and communication skills.
  • Reliability and organizational skills.
  • Flexibility and the ability to work under pressure.
Screening Questions

Potential candidates should be prepared to answer questions regarding:

  • Availability for shift or on-call work.
  • Legal eligibility to work in Canada.
  • Willingness to relocate if necessary.
  • Proximity to the job location.
  • Previous experience in a similar role.
  • Highest level of education completed.
Experience Requirement

Experience of 1 to less than 7 months in a retail environment is preferred.

Additional Benefits

Free parking is available for employees.