Hotel Operations Manager

4 weeks ago


Banff, Alberta, Canada Banff International Hostel Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly organized and team-oriented Hotel Clerk Supervisor to join our team at Banff International Hostel.

Key Responsibilities:
  • Supervise and coordinate the work of front desk staff, ensuring excellent customer service and efficient operations.
  • Assist guests with special needs and provide support to ensure a positive experience.
  • Manage the requisitioning of materials and supplies, maintaining a well-stocked front desk area.
  • Coordinate and review work, ensuring tasks are completed to a high standard.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed.
Requirements:
  • 1-2 years of experience in a supervisory role, preferably in a hotel or hospitality setting.
  • Secondary (high) school graduation certificate.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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