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Business Operations Leader

3 months ago

Fort St John, Canada Parkland Corporation Full time

Position Overview

Comprehensive Benefits. Meaningful Incentives. Exceptional Value.

  • A workplace where you can steer your career towards your desired growth and direction.
  • Enjoy savings on fuel at various stations across Canada.

Role Summary:

The Operations Manager is accountable for the overall effectiveness of the business units, based in a designated location. This role involves achieving key corporate objectives and supervising daily operations while driving sales revenue through managing existing customer relationships and pursuing new prospects.

Key Responsibilities:

  • Ensure compliance with Health, Safety & Environmental policies, promoting safe work practices among all employees.
  • Facilitate coaching and development for the team, ensuring effective succession planning.
  • Foster a positive work environment aligned with the company’s values and best practices.
  • Oversee daily branch operations to guarantee tasks are performed accurately and efficiently.
  • Collaborate with the Territory Manager to evaluate branch finances and operations for enhanced productivity and cost-effectiveness.
  • Plan and execute customer interactions to deliver optimal service levels, focusing on business retention and expansion.
  • Manage product ordering and inventory levels to ensure adequate supply and oversee the monthly inventory reconciliation.
  • Provide product expertise and solutions to both customers and team members as necessary.
  • Ensure the maintenance of branch property and equipment, keeping all assets in good working condition.
  • Regularly liaise with various stakeholders, including the Territory Manager and internal departments.
  • Engage in the bidding process for company proposals, analyzing outcomes to refine future submissions.
  • Address customer concerns regarding pricing and deliveries, ensuring calm and constructive discussions to maintain relationships.
  • Assign and coordinate employee tasks, conduct interviews, and manage hiring processes; oversee employee evaluations and establish work priorities.

Qualifications:

  • A university degree and/or over 5 years of progressive experience in operations management, business accounting, marketing, or sales.
  • Desirable industry knowledge in energy distribution.
  • Proven experience in leading and supervising teams.
  • Strong communication, organizational, and analytical capabilities.
  • Exceptional interpersonal skills with demonstrated leadership ability while maintaining a friendly demeanor.
  • Proficiency in MS Office applications.
  • Safety-focused mindset.
  • A valid driver’s license with a clean driving record.
  • Willingness to travel as needed for business purposes.
  • Availability for after-hours and on-call responsibilities.

Are You the Right Fit?

Do you consider yourself someone who values diversity in decision-making and problem-solving? A leader who celebrates both individual and team achievements? Someone who is guided by principles and views mistakes as opportunities for growth? You could be a great addition to our team.

Commitment to Excellence:

We are dedicated to providing equal opportunities to all candidates. If you require accommodations due to a disability, you will have the chance to inform us during the interview scheduling process.

Inclusion Matters:

We are an equal opportunity employer and welcome applications from all qualified individuals. Our collaborative approach across Canada, the United States, and the Caribbean is essential to our success. We embrace our authentic selves and create an environment that values unique contributions.

The Essentials:

Candidates must be legally eligible to work in the country of application. We are unable to sponsor employment visas at this time.

Final candidates will undergo a confidential pre-employment background check, which may include educational, criminal, credit, drug and alcohol testing.