Store Supervisor Lead
3 weeks ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2770603 Ontario Inc. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Staff Supervision: Supervise and manage a team of sales staff, including apprentices, sales associates, and design team members, to ensure they are meeting sales targets and providing exceptional customer service.
- Sales Floor Management: Assign sales staff to duties, manage sales floor operations, and maintain a clean and organized store environment.
- Training and Development: Develop and implement training programs to enhance the skills and knowledge of sales staff, including interest and professional development courses.
- Inventory Management: Organize and maintain inventory levels, including receiving and processing shipments, and ensuring accurate stock levels.
- Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring excellent customer satisfaction.
- Reporting and Analysis: Prepare and submit regular sales reports, including sales volumes, merchandising, and personnel matters, to inform business decisions.
- Store Operations: Manage store operations, including cash handling, payroll administration, and overseeing the activities of office and volunteer staff.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a retail management role.
- Work Term: Permanent.
- Work Language: English.
- Hours: 35 hours per week.
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