Educator
2 months ago
About the Role:
We are seeking a highly skilled and passionate Educator to join our team at Kit and Ace. As an Educator, you will play a key role in providing our guests with a world-class experience in the areas of product and culture.
Key Responsibilities:
- Product Knowledge: Successfully communicate the features, benefits, and usage of our products to guests, ensuring they have a comprehensive understanding of our offerings.
- Sales Performance: Contribute to the achievement of daily sales targets by effectively communicating the value proposition of our products.
- Inventory Management: Maintain accurate knowledge of in-store stock availability and ensure that the sales floor and backrooms are well-stocked and organized.
- Visual Merchandising: Actively maintain the visual appeal of our stores, ensuring that merchandise is displayed in an attractive and inviting manner.
- Stockroom Operations: Receive and process stock from our warehouse, including unpacking, counting, tagging, and placing merchandise on the sales floor.
- Customer Service: Utilize the Point of Sale system to process payments, refunds, and exchanges, and provide exceptional customer service to our guests.
- Team Collaboration: Participate in staff training and shop events, and work collaboratively with the team to achieve sales goals and maintain a positive store environment.
Competencies:
- Strong Communication Skills: Possess excellent communication skills, both verbal and written, to effectively communicate with guests and colleagues.
- Product Knowledge: Have a deep understanding of our products and be able to communicate their features and benefits to guests.
- Customer Focus: Demonstrate a customer-centric approach, prioritizing guest satisfaction and ensuring that their needs are met.
- Teamwork: Work collaboratively with the team to achieve sales goals and maintain a positive store environment.
- Adaptability: Be flexible and adaptable, able to adjust to changing priorities and circumstances.
- Results-Oriented: Demonstrate a results-oriented approach, focusing on achieving sales goals and exceeding expectations.
What We Offer:
As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a passionate and dedicated team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Reports to: Shop Director
Works Closely with: Retail Operations, Information Technology, and Brand
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