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Retail Operations Leader

3 months ago

Etobicoke, Ontario, Canada Aveda Full time
Position Overview
We are seeking an energetic and motivating Store/Retail/Counter Manager to guide, mentor, and develop our Sales Associates to meet all sales, customer service, and operational objectives. Ideal candidates will possess demonstrated leadership, coaching, and business management abilities acquired in a dynamic retail setting. This is a remarkable opportunity for you to be the Chief Executive Officer of your own store. You will hold complete responsibility for crafting and implementing a flexible business strategy to attract and retain customers through targeted initiatives, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team. If you are a driven self-starter with a talent for business strategy and a passion for empowering others to realize their full potential, this could be the ideal position for you and the first step toward a rewarding career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at the point of sale, and this entry-level management role, with exposure to business strategy, consumer insights, event management, customer relationship management, and frontline marketing, will equip you with the comprehensive skills necessary to advance further within the Beauty Industry. With a culture that appreciates diverse perspectives and individuals, we provide progressive career opportunities, exceptional training and development, and a competitive salary and benefits package.

Requirements
Proven experience in retail management or assistant retail management, preferably in cosmetics Ability to deliver inspiring, genuine, and personalized customer service Previous experience in business planning, including establishing sales and customer service goals, sales analysis, and staff scheduling Background in retail operations, including inventory and facility management and cash reconciliation Documented success in leading a team to meet sales and customer service objectives Experience in planning and executing in-store events Willingness to work retail hours, including days, nights, weekends, and special events in a fast-paced environment Familiarity with retail point-of-sale software Proficient in Microsoft Office; candidates must be able to provide proof of eligibility to live and work in the country if invited for an interview Anticipated Hourly Range: $25.34 to $38.12 (Based on qualifications, skills, experience, and/or budget). Additionally, Aveda offers a variety of benefits to eligible employees, including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. The Company also maintains highly competitive incentive compensation programs (eligibility may vary based on the terms of the respective plan(s)). You may qualify to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Further details regarding the commission plan will be provided during onboarding.