Current jobs related to Technical Operations Expert - Gatineau, Quebec - Telesat Canada
-
Technical Expert Advisor
1 month ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.Key Responsibilities:Determine customer needs and provide...
-
Technical Expert Advisor
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our customers.Key Responsibilities:Determine customer needs and...
-
Technical Expert Advisor
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at Inter OutaouaisWe are seeking a skilled Technical Advisor to join our team at Inter Outaouais in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our customers.Key Responsibilities:Determine customer needs and provide technical advice to...
-
Technical Expert Advisor
1 month ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our customers.Key Responsibilities:Determine customer needs and...
-
Technical Expert Advisor
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our customers.Key Responsibilities:Determine customer needs and...
-
Technical Expert Advisor
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.Key Responsibilities:Determine customer needs and provide...
-
Technical Expert Advisor
1 month ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.Key Responsibilities:Determine customer needs and provide...
-
Technical Expert Advisor
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our customers.Key Responsibilities:Determine customer needs and...
-
Technical Expert Advisor
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at Inter OutaouaisWe are seeking a skilled Technical Advisor to join our team at Inter Outaouais in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our customers.Key Responsibilities:Determine customer needs and provide technical advice to...
-
Technical Expert Advisor
1 month ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our customers.Key Responsibilities:Determine customer needs and...
-
Technical Expert Advisor
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our customers.Key Responsibilities:Determine customer needs and...
-
Technical Expert Advisor
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.Key Responsibilities:Determine customer needs and provide...
-
Technical Expert Advisor
1 month ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.Key Responsibilities:Determine customer needs and provide...
-
Technical Expert Advisor
1 month ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.Key Responsibilities:Determine customer needs and provide...
-
Technical Expert Consultant
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor OpportunityInternational Rive-Nord Inc., a leading heavy truck dealership in Inter Outaouais, is seeking a skilled Technical Advisor to join its team in Gatineau.As a Technical Advisor, you will play a vital role in providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Determine customer needs...
-
Technical Expert Advisor
1 month ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.Key Responsibilities:Determine customer needs and provide...
-
Technical Expert Advisor
1 month ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor Opportunity at International Rive-Nord Inc.We are seeking a skilled Technical Advisor to join our team at International Rive-Nord Inc. in Gatineau. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.Key Responsibilities:Determine customer needs and provide...
-
Technical Expert Consultant
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor OpportunityInternational Rive-Nord Inc., a leading heavy truck dealership in Inter Outaouais, is seeking a skilled Technical Advisor to join its team in Gatineau.As a Technical Advisor, you will play a vital role in providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Determine customer needs...
-
Technical Expert Consultant
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor OpportunityInternational Rive-Nord Inc., a leading heavy truck dealership in Inter Outaouais, is seeking a skilled Technical Advisor to join its team in Gatineau.As a Technical Advisor, you will play a vital role in providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Determine customer needs...
-
Technical Expert Consultant
2 months ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full time $2Technical Advisor OpportunityInternational Rive-Nord Inc., a leading heavy truck dealership in Inter Outaouais, is seeking a skilled Technical Advisor to join its team in Gatineau.As a Technical Advisor, you will play a vital role in providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Determine customer needs...
Technical Operations Expert
2 months ago
We are seeking a highly skilled and experienced Infrastructure Support Specialist to join our team at Telesat Canada. As a key member of our IT Operations team, you will be responsible for providing technical leadership and specialist expertise in the operation of our Corporate Servicedesk.
Main Responsibilities- Incident Management: Field incoming help requests from end-users, assess and resolve level one problems, and escalate priority support issues to senior staff and/or corporate technology groups.
- Problem-Solving: Identify, diagnose, and resolve complex technical issues using problem-solving skills and analysis to determine root causes and propose creative solutions.
- Documentation and Tracking: Collect and document all relevant information prior to escalation, and track and monitor problems to ensure timely resolution.
- Customer Satisfaction: Promote a high level of customer satisfaction through proper telephone techniques and respond with an elevated level of urgency to user problems.
- Hardware and Software Support: Provide hardware support for end-user equipment, correct application issues, solve network and security problems, and identify common PC software and hardware problems.
- Training and Development: Assist in creating and maintaining documentation and training materials, including KB articles, for technical staff and end-user audiences.
- A technical diploma and a minimum of 2-3 years' experience providing support in a similar environment.
- Strong analytical and troubleshooting skills.
- Ability to manage multiple demands with time-related constraints in a fast-paced environment.
- Ability to speak effectively before groups of internal employees and communicate technical information.
- Demonstrated experience in applying technical expertise and in-depth evaluation to solve complex problems.
- Ability to create and maintain documentation and training materials.
- Capable of organizing projects effectively to achieve desired results.
- Strong interpersonal and communication skills.
- Excellent analytical and problem-solving skills.
- Bilingual (French/English) would be a nice-have.
- US work authorization would be a nice-have.
- Generally comfortable working conditions with lifting and onsite installations.
- Moderate visual concentration in use of video display terminal.
- Up to 10% travel may be required.
- Occasional overtime required.
