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Switchboard Coordinator

2 months ago


Guelph, Ontario, Canada CB Canada Full time

Job Summary

We are seeking a highly organized and detail-oriented Switchboard Operator to join our team at CB Canada. As a Switchboard Operator, you will be responsible for providing exceptional customer service and ensuring seamless communication between our clients and customers.

Key Responsibilities

  • Answer, screen, and direct all incoming calls in a professional and courteous manner
  • Provide reception support to our clients and customers
  • Direct visitors to the appropriate department or person
  • Monitor the alarm and paging systems to ensure prompt response to emergencies
  • Perform general office administration tasks as required

Requirements

  • Secondary School Diploma or equivalent
  • Previous switchboard experience an asset
  • Intermediate computer skills, including MS Word, required; familiarity with AS/400 preferred
  • Evidence of good work and attendance record
  • Demonstrated commitment to CB Canada's Core Competencies (Service Excellence, Innovation, Collaboration, Integrity)
  • Commitment to working within CB Canada's Health & Safety Policy

Why Work with Us

CB Canada is a leading provider of environmentally focused services. Our team is passionate about delivering exceptional service and making a positive impact on our community. As an equal opportunity employer, we are committed to employment accessibility, diversity, equity, and inclusion. We encourage applications from members of equity-seeking groups, including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.