Restaurant Operations Manager

2 months ago


Moncton, New Brunswick, Canada Freddies Pizza & Donair Elmwood Full time
Restaurant Supervisor Job Description

Freddies Pizza & Donair Elmwood is seeking a skilled Restaurant Supervisor to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of food service staff.

Key Responsibilities:
  • Leadership and Team Management: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and maintain a positive and productive work environment.
  • Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and provide exceptional customer service.
  • Operations and Administration: Establish methods to meet work schedules, prepare budget and cost estimates, maintain records of stock, repairs, sales and wastage, and prepare and submit reports.
  • Staffing and Recruitment: Hire food service staff and ensure that all staff are properly trained and equipped to perform their duties.
Requirements:
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years or equivalent experience
  • Language: English
  • Work Environment: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking, and physically demanding
  • Benefits: Free parking available, work term: permanent, hours: 37.5 to 50 hours per week


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