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Program Manager

2 months ago

Golden Horseshoe, Canada Niagara Region Full time
Job Summary

The Manager Healthy Babies Healthy Children (HBHC) Program is responsible for providing technical expertise and administrative collaboration necessary to ensure the effective and efficient planning, implementation, and evaluation of the HBHC Protocol within the Ontario Public Health Standards and in accordance with the needs of the community.

Key Responsibilities
  • Researches, develops, implements, evaluates, and maintains the Healthy Babies Healthy Children and Infant and Child Development Programs in the Niagara region.
  • Determines program direction, goals, and objectives and program standards, establishing priorities for implementation, and monitoring and evaluating program outcomes.
  • Ensures appropriate resources are provided.
  • Collaborates with internal and external partners to co-ordinate prevention, early intervention, and treatment services for children.
  • Develops protocols with providers and agencies for screening and referral of children and families to appropriate services, monitoring and supporting appropriate use of protocols.
  • Links families and children to appropriate community supports, ensuring service coordinators for children with risk receiving services are identified and provided.
  • Quarterly and annual monitoring and continuous quality improvement reports prepared and distributed.
  • Participates in various departmental, regional, community, and provincial committees to provide a coordinated and seamless Public Health Department.
  • Identifies opportunities for program enhancements, developing and implementing program projects and initiatives.
  • Initiates research opportunities related to Healthy Babies Healthy Children/Infant and Child Development programming and/or related issues by assessing community needs and preparing relevant grant proposals for funding such opportunities.
  • Researches, develops, and presents information on programs and/or health issues to various departmental, regional, community, and provincial committees as required.
  • Engage in program level continuous quality improvement efforts.
  • Participate in provincial research and evaluation activities as required by the Ministry.
Liaises with Community Partners
  • Supports training, workshops, and presentations related to child health issues and specific Healthy Babies Healthy Children/Infant and Child Development Services initiatives for professionals and consumers in the community.
  • Promotes the Healthy Babies Healthy Children/Infant and Child Development Services Program and other Niagara Region programs within the community.
  • Researches, develops, and maintains community partnerships with public and private sectors to strengthen current programs and to research funding opportunities for future programs.
Ensures Effective Processes, Policies, and Practices
  • Interprets Ministry program direction, ensuring programs comply with specific regulatory, legal, or policy requirements and refine/revise as needed.
  • Develops and updates policies and procedures for the Healthy Babies Healthy Children and Infant and Child Development Programs.
  • Ensures staff awareness of and monitors adherence to the policies of the Department and the Corporation.
Manages People Resource Planning
  • Enables results with the organization's human capital strategy to foster employee engagement.
  • Directs and provides leadership for the activities and coaching of direct reports, providing work direction, setting priorities, assigning tasks/projects, determining methods and procedures to be used, resolving problems, ensuring results are achieved, and managing staff recruitment, performance, and skill development activities.
  • Ensures alignment and coordination of activity and quality of output between teams under their direction.
  • Ensures focus is service excellence, communication/transparency, innovation, and data integrity and work flow integration.
  • Ensures staff has the information and resources to make successful plans and decisions.
  • Ensures all people-related issues, including recruitment, grievances, and labour relations issues, are aligned to HR and Corporate standards and practices.
  • Helps to break down barriers to employee success, ensuring collaboration and cooperation with other teams within their division and department.
  • Ensures Occupational Health & Safety policies, programs, and practices are implemented, and maintained.
  • Ensures all individuals under supervision have been informed of hazards and instructed on the necessary risk control and emergency response measures.
  • Ensures staff certifications are maintained and work is performed in accordance with practice standards.
Develops, Manages, and Administers Annual and Multi-Year Capital and Operating Budgets
  • Ensure goods and services are acquired in accordance with the procurement policy.
  • Authorize, and administer the acquisition of goods and services for the operating unit and direct reports in accordance with the procurement policy and procedures.
Special Requirements
  • Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership, and respect.