Service Technician

3 weeks ago

Toronto, Ontario, Canada WASH Multifamily Laundry Systems Full time

**About WASH Multifamily Laundry Systems**

We are a leading provider of laundry and parking equipment solutions for multifamily properties across the USA and Canada. Our mission is to deliver exceptional service and support to our customers, while fostering a culture of innovation and excellence within our organization.

**Job Summary**

We are seeking a highly skilled and motivated Service Technician to join our team in the Greater Toronto region. As a Service Technician, you will be responsible for the installation, maintenance, and repair of laundry and parking equipment, ensuring that our customers receive the highest level of service and support.

**Key Responsibilities:**

  • Respond to service calls as dispatched and repair equipment to company standards.
  • Respond to emergency calls as required and rotate weekend 'on call' and after hour standby coverage.
  • Evaluate and advise on any upgrades required in laundry rooms and manage calls in territory to meet customer committed response times.
  • Manage and maintain Coinamatic assets and expenses, including vehicle, phone/communication device, fax machine, parts, uniform, etc.
  • Develop and maintain a good rapport with Laundry Attendants, Owners, Environmental Managers, and other client personnel.
  • Represent WASH Multifamily Laundry Systems in a positive and professional manner.

**Requirements:**

  • A G2 gas license.
  • Some post-secondary education with a focus on appliances technician or electrical courses.
  • A valid Driver's License and a good driving record.
  • Demonstrate technical, electrical, and mechanical aptitude with excellent diagnostic ability.
  • Demonstrate trouble shooting skills, including plumbing, ventilation, electrical, etc.
  • Solid driving knowledge of the GTA.
  • A team player who can work with all levels of the organization, including sales, administration.
  • Excellent communication skills, verbal and written.
  • Able to maintain excellent customer/client experience.
  • Requires own basic tools.

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