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Client Advisor

2 months ago

Saskatoon, Saskatchewan, Canada RBC - Royal Bank Full time

{"Job Summary": "As a Client Advisor at RBC, you will be responsible for delivering exceptional customer service and finding solutions to clients\u2019 individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships.", "Key Responsibilities": "\u2022 Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions\u2022 Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business\u2022 Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions\u2022 Proactively take ownership of resolving and preventing client banking problems\u2022 Cultivate and maintain relationships with partners to work as one RBC team\u2022 Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions", "Requirements": "\u2022 Goal-oriented individual with a demonstrated passion for putting clients first\u2022 Drive and self-motivation, as well as excellent communication skills and emotional intelligence\u2022 Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)\u2022 Personal flexibility to work flex hours\u2022 Eagerness to learn and determination to succeed\u2022 Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course", "What\u2019s in it for you?": "\u2022 A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable\u2022 A world-class training program in financial services\u2022 Excellent career development and access to a variety of job opportunities across business and geographies\u2022 Leaders who support your development through coaching and managing opportunities"}