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IT Operations Supervisor

3 months ago

Saskatoon, Saskatchewan, Canada Lexia Communications Inc. Full time
Position Overview

Lexia Communications Inc. is seeking an experienced IT Operations Supervisor to oversee our computer systems and ensure efficient management of our information technology services.

Qualifications
  • Education: Bachelor's degree in a related field
  • Experience: 3 to 5 years in a similar role or equivalent experience
Work Environment
  • Focus on IT infrastructure
  • Involvement in telecommunications
Key Responsibilities
  • Direct and manage daily operational activities
  • Plan and oversee budget allocations and expenditures
  • Recruit and train new staff members
  • Supervise a team of computer analysts, engineers, programmers, and technicians
  • Establish and enforce policies and procedures for IT systems
  • Authorize the creation of product or service specifications
  • Engage with clients to determine system requirements, specifications, costs, and timelines
  • Provide ongoing support to clients post-sale
  • Ensure compliance with established policies and procedures
  • Coordinate and review various projects and programs
  • Troubleshoot technical issues related to equipment
  • Plan, organize, and evaluate daily operations
Experience Areas
  • IT service delivery
  • Management and leadership
Specialization Areas
  • System integration
  • Information systems management
  • Communications technology
Work Conditions
  • Ability to work under pressure
Personal Attributes
  • Strong oral and written communication skills
  • Multitasking abilities
  • Analytical mindset
  • Proven leadership skills
Additional Information
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week