Hotel Operations Supervisor

4 weeks ago

Parry Sound, Canada BEST WESTERN PLUS PARRY SOUND Full time
Job Title: Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at BEST WESTERN PLUS PARRY SOUND. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish work schedules and procedures to maximize efficiency and productivity.
  • Perform same duties as workers supervised to maintain a hands-on approach.
  • Prepare and submit reports to management on hotel performance and staff activities.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
Support for Diversity and Inclusion:
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Supports newcomers and/or refugees with foreign credential recognition.
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees.
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Offers on-the-job training tailored to youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.
  • Offers workshops, counselling services, or other resources to help Veterans navigate their transition into the civilian workforce.
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market.
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Applies hiring policies that discourage age discrimination.
  • Provides staff with awareness training to create a welcoming work environment for mature workers.
  • Offers phased retirement options that allow mature workers to gradually reduce their workload.
  • Offers phased re-entry options for mature workers who are returning to work after retiring.
  • Applies hiring policies that discourage discrimination against members of visible minorities.
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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