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Housekeeping Supervisor

3 months ago


Edmonton, Alberta, Canada Sawridge Edmonton South, Edmonton, Alberta, Canada Full time

Housekeeping Manager

The Sawridge Inn and Conference Centre, located in Edmonton South, Alberta, is seeking an exceptional Housekeeping Manager to oversee our housekeeping operations. We pride ourselves on a culture that fosters excellence and empowers our team to surpass expectations and enhance guest experiences.

Position Overview:

As the Housekeeping Manager, you will report directly to the General Manager and be responsible for ensuring the highest standards of cleanliness and service throughout the hotel.

Key Responsibilities:

  • Supervise and coordinate the activities of room attendants to ensure efficient and timely cleaning of guest accommodations.
  • Review and verify the completion of cleaning tasks by checking room attendants' worksheets and notifying relevant departments.
  • Conduct inspections of all guest rooms post-cleaning to ensure compliance with company standards.
  • Maintain accurate records of room status and communicate changes to housekeeping staff.
  • Monitor the quality of cleaning through regular inspections and documentation.
  • Prepare maintenance requests for furniture and fixtures requiring repair or replacement.
  • Manage the cleanliness and inventory of linen closets and ensure adequate supplies are available.
  • Ensure that all cleaning equipment is properly maintained and stored.
  • Assist in training new housekeeping staff and ensure adherence to company policies and procedures.
  • Foster collaboration with other hotel departments to enhance guest satisfaction.
  • Maintain a professional appearance and ensure all staff comply with grooming standards.
  • Be proactive in addressing guest needs and feedback to ensure a positive experience.

Safety and Security:

  • Maintain vigilance regarding unauthorized individuals on hotel premises.
  • Ensure compliance with safety protocols and emergency procedures.
  • Manage the Lost and Found items effectively.

Physical Requirements:

  • Ability to perform tasks indoors with a controlled environment.
  • Frequent walking and standing throughout the workday.
  • Capability to lift and move items weighing up to 15 lbs regularly and assist with heavier items as needed.

Qualifications:

  • High school diploma or equivalent preferred.
  • A minimum of three years of experience in housekeeping, with at least one year in a supervisory role.
  • Valid driver's license is required.
  • Experience in the hospitality industry is advantageous.

Note: The selected candidate will undergo a background check.