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Commercial Mortgage Servicing Analyst

2 months ago


Old Toronto, Ontario, Canada First National Financial LP Full time
About the Role

We are seeking a highly skilled Commercial Mortgage Servicing Analyst to join our team at First National Financial LP. As a key member of our commercial mortgage servicing team, you will be responsible for managing a portfolio of commercial loans and ensuring that all terms of the commitment letter are met.

Key Responsibilities
  • Obtain, review, and analyze financial information to ensure loan criteria is valid and up-to-date.
  • Thoroughly review and understand commercial lending, underwriting, and core documents.
  • Make sound decisions and recommendations on property insurance renewals, CMHC undertakings, holdbacks, and insurance claims.
  • Manage assigned mortgage portfolio proactively to ensure all required conditions for commercial mortgages are fulfilled.
  • Thoroughly understand mortgage products and functions, including document management, payment processing, statements, holdbacks/reserves, insurance, and annual financial reviews.
  • Adhere to policy and procedures, service levels, and compliance.
  • Assess, review, and provide recommendations for mortgage-related approvals to senior management and investors.
  • Effectively interface with borrowers, consultants, and investors, adhering to service levels and policy standards.
  • Monitor ongoing progress draws/holdbacks.
  • Ensure mortgage security is valid and legally binding, and supporting documents are provided in a timely manner.
  • Able to mentor and lead by example.
  • Excellent time management skills and ability to maintain and handle high volumes.
  • Recommend and provide process improvements to build efficiencies.
  • Organizational and problem-solving skills, with the ability to prioritize and multi-task.
  • Complete special projects as assigned by management.
  • Adhere to policies/procedures to ensure AML requirements are met, when applicable.
Requirements
  • Advanced MS Office skills, with emphasis on Word and Excel.
  • Strong communication skills, written and verbal, including confident and assertive telephone manner.
  • Demonstrated ability to work independently and in a team environment.
  • Proven organizational skills and demonstrated ability to prioritize and multi-task.
  • Strong analytical personality.
  • Proven organizational skills and demonstrated ability to prioritize and multi-task.
  • Strong communication skills, verbal & written, with experience in providing excellent customer service.
  • Team player with ability to perform extra duties as assigned.
  • Post-secondary education and/or equivalent work experience preferred.
  • 3-5 years of experience in Financial Services, Mortgages, preferably in commercial mortgages.
  • Bachelor's Degree in Business Administration, Commerce, or related required.
About Us

First National Financial LP is one of Canada's largest non-bank lenders, providing residential mortgages exclusively through the mortgage broker channel and commercial mortgage lending. We are committed to diversity and inclusion and are proud to be an equal opportunity employer.

We offer a comprehensive benefits program, hybrid working environment, extensive training programs, and opportunities to give back to the community. If you are a motivated and detail-oriented individual with a passion for commercial mortgage servicing, we encourage you to apply for this exciting opportunity.