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We are seeking a dedicated and experienced Salon Operations Manager to oversee the daily functions of our esteemed establishment, #4 Happy Haircut & Beauty Salon Ltd. This role is pivotal in ensuring the smooth operation of our salon while maintaining high standards of customer service.
Qualifications- Education: Completion of a college program or a non-university diploma lasting between 3 months to less than 1 year.
- Experience: A minimum of 1 year and up to 2 years in a similar managerial role.
- Develop and enforce policies and procedures for salon staff.
- Oversee budget management and inventory control.
- Manage contracts related to marketing and advertising initiatives.
- Address and resolve customer complaints and concerns effectively.
- Plan, organize, direct, control, and assess daily salon operations.
Supervise a team of 5-10 individuals, fostering a collaborative and productive work environment.
Personal Attributes- Strong client focus and commitment to service excellence.
- Adaptability and flexibility in a dynamic work setting.
- Sound judgment and decision-making skills.
- Highly organized with attention to detail.
- Dependable and reliable team player.
- Employment Type: Permanent
- Language of Work: English
- Work Hours: 30 to 40 hours per week