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Operations Specialist

2 months ago

Mississauga, Ontario, Canada CB Canada Full time
Operations Specialist Job Description

We are seeking a highly skilled Operations Specialist to join our team at CB Canada. As an Operations Specialist, you will be responsible for the day-to-day order processing within the company, including international shipping, data entry, daily customer account correspondence, management of product inventory, and general customer service support.

Key Responsibilities:
  • Coordinate international shipping and customs paperwork
  • Manage product inventory and ensure accurate data entry
  • Provide exceptional customer service and respond to customer inquiries
  • Collaborate with the Operations Manager to ensure smooth order processing
  • Develop and implement process improvements to increase efficiency
Requirements:
  • 3+ years of customer service experience, preferably in a similar role
  • Proficiency in SAP and order processing software
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced deadline-driven environment
  • Exceptional organizational and time management skills

At CB Canada, we offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for operations and customer service, we encourage you to apply for this exciting opportunity.