SAP HANA Technical Support Intern

2 days ago

Vancouver, British Columbia, Canada SAP Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a SAP HANA Technical Support Intern. As a member of our global support team, you will be responsible for investigating and resolving critical system issues for Enterprise level Fortune 500 companies.

Key Responsibilities
  • Investigate and resolve complex system issues in production environments
  • Analyze and troubleshoot technical problems using diverse technologies
  • Collaborate with customers and colleagues to deliver solutions that meet their business needs
  • Stay up-to-date with the latest SAP software and technologies
Requirements
  • Currently enrolled in a University degree in Computer Science, Business and Technology, or related areas
  • Excellent English communication skills (written and oral)
  • Excellent diagnostic and technical analysis skills
  • Ability to assess, plan and troubleshoot while collecting information about the customer issue
Preferred Qualifications
  • Experience in troubleshooting distributed systems, including installation, migration and networking
  • Experience working with customers is a plus
  • Previous internship experience would be an asset
About SAP

SAP is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

What We Offer

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As a SAP employee, you will have access to a range of benefits, including health and wellness programs, flexible working models, and opportunities for professional growth and development.

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