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Retail Customer Support Specialist

2 months ago

Winnipeg, Manitoba, Canada Best Buy Full time

Are you enthusiastic about engaging with customers and technology? We are actively seeking a Customer Service Representative, also known as an Omni-Channel Specialist at Best Buy. In this role, you will handle customer transactions, including purchases, returns, and exchanges.

No prior experience is necessary; we will provide you with the training and knowledge needed to effectively assist our customers.

Develop your career with our retail team as a Customer Service Representative.

Responsibilities include:

Delivering an exceptional customer experience at the checkout or service desk Addressing inquiries and sharing your product expertise Ensuring accurate store signage and proper labeling of open box items Maintaining well-stocked and organized shelves and displays Completing essential pre-opening and post-closing duties

We are looking for candidates who:

Have a passion for assisting customers Can adapt to changing situations in a fast-paced environment Are committed to fostering a safe and enjoyable workplace

Benefits of working here:

Flexible scheduling based on business needs Employee discounts on innovative technology Competitive pay and benefits package A welcoming, fun, and supportive team environment Training programs to develop new skills and earn certifications

About Best Buy

As a leading destination for cutting-edge technology, Best Buy is recognized as one of Canada's Top 100 Employers. Our culture emphasizes inclusion and recognition, and we are dedicated to building a diverse and enthusiastic retail workforce across the country.

Advance your career in similar positions (Sales Associate, Online Order Pick-up Specialist) or in leadership roles (Team Lead, Assistant Store Leader, Store Leader).

Regardless of the position, we aim to equip our employees with the tools and training necessary to make a meaningful impact.