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Retail Business Owner

2 months ago

Atholville, New Brunswick, Canada Giant Tiger Full time

About Giant Tiger

Giant Tiger is a Canadian-owned and operated retailer committed to being Canada's place to save more. We are seeking future store owners who thrive on the pulse of retail and envision themselves as the driving force behind their stores' success.

Our Store Managers/Owners

Are not just leaders; they're visionaries who shape the buying decisions, merchandise displays, and team dynamics that define their store's identity. We are looking for leaders who are passionate about developing their team and making a positive impact on their communities with an entrepreneurial mindset whose goal it is to own their own business.

Franchisee Development Program

We're in search of individuals eager to make a lasting impact not only on their careers but also on the communities they serve. As part of our Franchisee Development Program, you'll train alongside some of Canada's most adept business operators, gaining invaluable insights into every facet of the retail landscape. This program includes dynamic travel to various regions within the province for overnight and extended stays, offering a unique chance to experience different markets and broaden your expertise. Mobility is a requirement, ensuring that you gain diverse experiences that will enrich your career. Most importantly, participants will learn how to fully immerse themselves in their community through building meaningful partnerships with local organizations/charities that benefit the population.

Upon Program Completion

You'll have the chance to take the helm of a Giant Tiger franchise, where you'll have the autonomy to curate product selections, analyze market trends, and forge deep connections within your community. At Giant Tiger, ownership isn't just a title—it's a mindset, a commitment to serving your community with passion and dedication.

What We Offer

  • Competitive salary reflective of market rates, with added performance incentives;
  • Employee Purchase Discount;
  • Comprehensive training and continuous learning;
  • Incentive and recognition programs;
  • Community Involvement;
  • Paid Vacation;
  • Flexible Benefits plan;
  • Employee and Family Assistance Plan;

Responsibilities

During the Franchisee Development program, candidates must successfully complete all training modules, assigned projects and in-store experiences working with leaders and their teams. Candidates will engage in a formal mentorship and undergo comprehensive training in various regions across Canada where they will shadow current Franchisees, working closely with their staff and interacting with customers in the community to gain vital leadership and entrepreneurial skills including:

  • Store Management: Prepare financial reports and monitor sales performance, taking corrective actions as necessary and executing strategies to increase sales and profitability, and monitor inventory levels and make product ordering decisions based on sales trends. Manage the store budget effectively, monitor expenses, control costs, minimize losses. Ensure attractive and effective displays to showcase products and stay updated on industry trends and competitors to implement changes based on market demand.
  • Staff Management: Manage staff, including recruiting, training, and supervising store staff to provide exceptional customer service. Create employee schedules and manage staffing levels, provide coaching and performance feedback to employees, and handle disciplinary actions when necessary. Ensure the staff is well-prepared to meet customer needs and contribute to the store's success.
  • Administration: Maintain accurate records of sales, inventory, and expenses, and prepare reports for senior management. Ensure compliance with health and safety regulations, implement safety protocols and procedures, and conduct regular safety inspections. Ensure the store operates efficiently and safely.
  • Community Engagement: Engage with the community by representing the store in the local community, coordinating and participating in community events and initiatives, and building relationships with local organizations and businesses. Establish a positive presence in the community and foster goodwill and support for the store.

Requirements

  • Minimum of 3 years of experience in retail environment with 1 year of experience in a leadership capacity.
  • Bilingualism in French and English.
  • Ability to coach and lead teams, with the flexibility to adapt leadership styles as needed to effectively address the diverse needs of team members.
  • Strong basic computer skills with a willingness and ability to quickly grasp new software and systems and adapt to GT procedures
  • Strong communication abilities, including the capacity to convey ideas clearly, actively listen, and foster productive dialogue both written and verbal
  • Solid planning and organizational skills, with the ability to efficiently manage tasks, schedules, and projects.
  • Dedicated individual with a strong commitment to community engagement, as evidenced by active participation in diverse non-profit initiatives, recreational sports teams, and/or local organizations.
  • Must be able to work evenings, weekends and holidays, as required.
  • Must be willing to travel to other regions for overnight stays as part of training program.
  • Must be willing to relocate to other regions for store management opportunities.

Assets

  • Experience utilizing sales reports and customer feedback to interpret business trends and strategically enhance sales performance.
  • Visual merchandising experience
  • Prior experience in WorkDay or similar people management/scheduling platform.