Product and Implementation Strategist

2 months ago

Toronto, Ontario, Canada CB Canada Full time
About the Role

The Product and Implementation Specialist will participate in the technical aspects of the implementation process for new and expanding Flextrack projects. Team members in this role are responsible for consulting with clients, gathering business requirements, presenting best practices, driving functional design consultation, and participating in the delivery of the solution using Flextrack's Salesforce platform.

This team member will have the opportunity to work closely with external business stakeholders, as well as the internal project team members, including contribution to the product roadmap and facilitating the technical integrations of a customer's systems with the Flextrack Salesforce platform.

This is a remote position and we will consider candidates located anywhere in the USA and Canada.

Key Responsibilities
  • Business Requirements Gathering: Lead business requirements gathering sessions and design workshops with clients and/or partners. Drive design workshops through use of consulting techniques and seek to understand business problems.
  • Process Integration: Creation/Contribution to end-to-end process integrations, customization, maintenance and deployment of Flextrack components (Roadmap and Implementation).
  • Collaboration: Collaborate with the Salesforce and various internal teams for coming up with creative business solutions.
  • Design Specifications: Responsible for developing design specifications and delivering Implementation/support documentation and mapping.
  • Estimation: Provides estimates for design, build, test, and implementation phases, ensuring quality and accuracy is maintained.
  • Client Configuration: Ensure that client configuration and business requirements documents are accurate, complete, and signed off by client.
  • Environment Configuration: Participate in the configuration the test and production environments based on agreed solution design; manage data uploads and conduct client demonstrations as needed.
  • Product Knowledge: Actively contribute to product knowledge through self-study, meeting attendance, and project participation.
Preferred Qualifications
  • Experience in software implementation, preferably within a technology organization supporting cloud-based applications, where consulting was required.
  • 5+ years of experience in Integration technologies.
  • 3+ years of experience with application integration layer and customization.
  • Solid experience in delivering projects using best of breed implementation methodologies.
  • Experience implementing VMS, ATS and/or MSP.
  • Experience with Data Transformation tools.
  • Experience with SSO preferred.
  • Must have experience with XML/XSL and Web Services (UDDI, SOAP, REST, WSDL).
  • Workflow development and configuration experience.
  • Familiarity with IT transformation and experience managing business needs and requirements to IT deliverables.
About CB Canada

CB Canada is a cloud-based vendor management system (VMS) designed by expert contingent workforce practitioners and technologists that enables automation, control, and optimization of your changing workforce. We bring non-employee and employee data together to unlock the full potential of your strategic workforce and deliver our customers a tangible competitive advantage.

CB Canada is a fast-paced work environment that will appeal to someone wanting to work on high-impact projects and have real responsibility and accountability for outcomes. There is a strong and supportive team dynamic and company culture which works together towards result-focused goals. New and innovative ideas that improve the core software platform, products and deliver superior customer value are welcomed.

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