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Claims Adjuster
3 months ago
At Intact Financial Corporation, our mission revolves around empowering individuals, businesses, and communities to thrive during both prosperous and challenging times. By joining our dedicated team, you will contribute to this mission alongside a community of passionate professionals.
We prioritize your growth and development, valuing your unique contributions. Our commitment to diversity ensures that you will be supported in achieving your personal and professional goals through various tools, opportunities, and flexible work arrangements.
Our hybrid work model strikes a balance between remote work and meaningful in-person collaboration.
Position Overview
We are seeking a Subrogation Adjuster for Auto and Property to enhance our dynamic team.
In this position, your contributions will significantly influence the investigation, negotiation, and resolution of auto and basic property subrogation claims. You will deliver exceptional service while ensuring timely and fair recovery of claims in accordance with our corporate guidelines.
Key Responsibilities:
- Conduct investigations on claims of moderate complexity, ensuring timely and fair recoveries in alignment with corporate policies.
- Formulate action plans for investigations by identifying necessary contacts, assessing collection feasibility, and determining the need for legal action.
- Analyze and document claims by gathering and securing relevant reports and statements from customers, witnesses, and other involved parties to assess damage, liability, and recovery potential.
- Engage in negotiations with third parties, legal representatives, and insurers to achieve claim settlements.
- Attend court proceedings or hearings as needed to provide pertinent information regarding claims.
- Deliver high-quality customer service to both external and internal clients.
- Address inquiries related to investigations and the claims process.
- Maintain effective communication with claims departments and collaborate with adjusters, experts, management, and other claims representatives on technical and administrative matters.
- Foster productive relationships with service providers and monitor their performance to ensure adherence to professional and corporate standards.
- Identify opportunities for process improvements and recommend adjustments to policies or procedures to enhance service quality and competitiveness.
- Perform additional duties as assigned.
Qualifications:
- A university degree or college diploma, or an equivalent combination of relevant business experience.
- A minimum of 2 years of experience in handling property, casualty, auto, and/or subrogation claims.
- Exceptional written and verbal communication skills.
- Strong attention to detail and critical thinking capabilities.
- Effective time management skills.
- Familiarity with litigation processes is considered an asset.
- Completion or progress towards a Chartered Insurance Professional (CIP) designation is advantageous.
The salary for the successful candidate will typically fall within a specified range, taking into account various factors such as prior experience, qualifications, expected contributions to the role, and internal equity.
What We Offer:
As a permanent member of our team, you will be empowered to excel in your role. Here’s what you can expect:
- A financial rewards program that acknowledges your achievements.
- An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
- An extensive pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements.
- The option to purchase up to 5 additional days off each year.
- An annual wellness account promoting an active and healthy lifestyle.
- Access to resources supporting physical and mental well-being, fostering connections with colleagues.
- A dynamic learning environment featuring learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks aimed at education, inspiration, and development opportunities.
- Supportive leaders and colleagues dedicated to your growth.
- A Community Impact program that encourages unique contributions to your community.
Equal Opportunity Employer:
At Intact, we value diversity and strive to create an inclusive and accessible workplace where every individual feels valued, respected, and heard. If you require specific adjustments to facilitate your recruitment process, please inform us when we reach out about a job opportunity. We are committed to accommodating your needs.
