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Digital Marketing Project Manager

2 months ago

Montreal, Quebec, Canada VERB Interactive Full time
About the Role

We are seeking a highly skilled and experienced Project Manager to join our team at VERB Interactive. As a Project Manager, you will be responsible for providing clients and colleagues with a proactive, strategic, measurable, and organized approach to holistic marketing strategies and product implementation.

Key Responsibilities
  • Project Management: Translate conceptual ideas into technically feasible solutions and act as the project expert who has an intimate understanding of the entire solution.
  • Collaboration: Collaborate with all VERB internal departments, including Development, Marketing, UX, and Creative, on key process efficiencies.
  • Business Acumen: Apply business acumen to uncover web solutions that address clients' business needs.
  • Deliverables: Own the final deliverable to ensure they are complete and accurate based on the scope of the contract.
  • Requirements Definition: Define and prioritize requirements for web and/or marketing projects using various needs analysis techniques.
  • Documentation: Craft requirement documents with technical specifications, functionalities, user stories, and/or collaborate on creative brief and marketing strategy documentation.
  • Project Scheduling: Manage Kanban and Sprint boards and translate project requirements into tickets within Jira.
  • Communication: Create and maintain project schedules, internal and external status reports, and risk and issues logs.
  • Training: Develop and deliver end-user training.
  • Meetings: Host key internal meetings and lead regular client meetings related to project milestones.
  • Workshops: Plan and facilitate client workshops and requirements gathering meetings.
  • Client Advocacy: Work closely with the project sponsor to ensure total service delivery excellence in meeting deadlines and budgets.
  • Stakeholder Management: Act as a client advocate and manage internal communications throughout the project life cycle.
  • Escalation: Maintain frequent communication with Project Delivery leadership for escalation, resourcing, and budget concerns.
  • Relationship Building: Foster and nurture a positive relationship with internal and external stakeholders through punctual, professional, and strategic communication.
  • Continuous Improvement: Contribute to continuous improvement initiatives within the Project Delivery team.
Requirements
  • Experience: 3+ years of project management experience.
  • Education: Post-secondary education in project management, marketing, advertising, business, communications, public relations, or equivalent experience.
  • Certifications: The following certifications are considered an asset: PMI Agile Certified Practitioner (PMI-ACP), Business Analysis Certificate (ECBA or CPRE), ITIL V3 Foundation.
  • Digital Media: Demonstrated experience across a range of digital media.
  • Agile Methodologies: Experience implementing Agile project management methodologies.
  • Requirements Development: Experience developing requirements, user cases, user stories, and/or creative briefs.
  • CMS Experience: Experience working within a CMS (WordPress, Drupal).
  • Atlassian Suite: Familiarity with Atlassian Suite of products, i.e., Confluence and Jira, with experience managing projects within Jira.
  • Project Delivery Processes: Knowledge of project delivery processes (Discover, Definition, Design, Develop, Deploy).
  • Problem-Solving: Ability to help project teams find workable and pragmatic solutions.
  • Presentation Skills: Proven ability to present information with internal and external stakeholders, i.e., hosting workshops.
  • Attention to Detail: Strong attention to detail.
  • Communication Skills: Excellent written and verbal communication skills.
  • Organization: Highly organized with the ability to function in a fast-paced business environment.
Benefits

We offer a comprehensive benefits package, including:

  • Health Insurance: 100% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims.
  • Wellness Spending Account: A wellness spending account.
  • RRSP Program: Company matching RRSP program.
  • Parental Leave: Top up for Parental/Pregnancy leave.
  • Remote Work: Remote and flexible work arrangements.
  • Transit and Fitness Discounts: Transit and fitness discounts.
  • Recreational Sports Teams: Recreational sports teams.
  • Learning and Development Opportunities: Learning and development opportunities with a multitude of resources.
  • Internal Recognition Programs: Internal recognition programs.