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Sales Operations Manager
3 months ago
Key Responsibilities:
# Uphold outstanding standards in store presentation, attention to detail, and customer satisfaction.
# Oversee the recruitment, scheduling, and training of the sales personnel.
# Foster employee development through objective setting, mentoring, and formal evaluations.
# Execute all sales initiatives effectively.
# Drive sales growth, enhance closing ratios, and improve customer retention.
# Meet sales and profit objectives while managing expenses prudently.
# Plan and coordinate promotional activities and marketing events.
# Conduct daily team briefings and sales discussions.
# Ensure understanding, adherence, and enforcement of all company policies and procedures.
# Engage with the community actively.
Qualifications:
# Post-secondary education is an asset.
# A minimum of 2 years of experience in customer service or sales.
# Previous experience in retail supervision or as a senior associate is advantageous.
# Strong time management skills and a solid work ethic.
# Ability to promote a high standard of excellence in customer service and store presentation.
# Willingness to work flexible hours, including evenings and weekends as needed.
Benefits:
A comprehensive benefits package is available, including health, dental, and paramedical services for you and your family.
Commitment to Accessibility:
The Brick is dedicated to fair and accessible employment practices and will accommodate individuals with disabilities throughout the recruitment process. If you require assistance at any stage, please inform the hiring manager.
