Current jobs related to Bilingual Quality Assurance Specialist - Montreal, Quebec - Definity Financial Corporation

  • Bilingual Specialist, Quality Assurance

    1 week ago

    Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    Job Title: Bilingual Specialist, Quality AssuranceJob Description:We are seeking a highly skilled Bilingual Specialist, Quality Assurance to join our team at St-Amour & Associates, Senc. The ideal candidate will have a strong background in quality assurance and excellent communication skills in both English and French.Responsibilities:Ensure compliance with...

  • Bilingual Specialist in Quality Assurance

    3 weeks ago

    Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    Job Title: Bilingual Specialist, Quality AssuranceJob Summary:We are seeking a highly skilled Bilingual Specialist to join our Quality Assurance team at St-Amour & Associates, Senc. The ideal candidate will have a strong background in quality assurance and excellent communication skills in both English and French.Responsibilities:Ensure compliance with Good...

  • Bilingual Specialist in Quality Assurance

    3 weeks ago

    Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    Job Title: Bilingual Specialist, Quality AssuranceJob Summary:We are seeking a highly skilled Bilingual Specialist to join our Quality Assurance team at St-Amour & Associates, Senc. The ideal candidate will have a strong background in quality assurance and excellent communication skills in both English and French.Responsibilities:Ensure compliance with Good...

  • Quality Assurance Specialist

    2 weeks ago

    Montreal, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're busy transforming the customer experience for millions of Canadians. Our team uses machine learning, data science, software engineering, AI, agility, UX, and design thinking to make a real impact.We're looking for a Quality Assurance Specialist - Bilingual to join our team. As a Quality Assurance Specialist, you'll...

  • Quality Assurance Specialist

    2 weeks ago

    Montreal, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're transforming the customer experience for millions of Canadians using machine learning, data science, software engineering, AI, agility, UX, and design thinking.We're looking for a Quality Assurance Specialist - Bilingual to join our team. As a Quality Assurance Specialist, you will be responsible for analyzing and...

  • Bilingual Quality Assurance Specialist

    1 month ago

    Montreal, Quebec, Canada CMHC - SCHL Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Bilingual Quality Assurance Specialist to join our Multi-Unit Lender Quality Assurance team in the Risk Management Operations division. As a key member of our team, you will be responsible for ensuring lenders' compliance with CMHC Mortgage Loan Insurance requirements, policy, and...

  • Bilingual Quality Assurance Specialist

    1 month ago

    Montreal, Quebec, Canada CMHC - SCHL Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Bilingual Quality Assurance Specialist to join our Multi-Unit Lender Quality Assurance team in the Risk Management Operations division. As a key member of our team, you will be responsible for ensuring lenders' compliance with CMHC Mortgage Loan Insurance requirements, policy, and...

  • Bilingual Quality Assurance Specialist

    4 weeks ago

    Montreal, Quebec, Canada CMHC - SCHL Full time

    About the RoleCMHC - SCHL is seeking a highly skilled Bilingual Quality Assurance Specialist to join our Multi-Unit Lender Quality Assurance team in the Risk Management Operations division. As a key member of this team, you will play a critical role in ensuring lenders' compliance with CMHC Mortgage Loan Insurance requirements, policy, and procedures.Key...

  • Bilingual Quality Assurance Specialist

    4 weeks ago

    Montreal, Quebec, Canada CMHC - SCHL Full time

    About the RoleCMHC - SCHL is seeking a highly skilled Bilingual Quality Assurance Specialist to join our Multi-Unit Lender Quality Assurance team in the Risk Management Operations division. As a key member of this team, you will play a critical role in ensuring lenders' compliance with CMHC Mortgage Loan Insurance requirements, policy, and procedures.Key...

  • Bilingual Quality Assurance Specialist

    3 weeks ago

    Montreal, Quebec, Canada CMHC - SCHL Full time

    About the RoleCMHC - SCHL is seeking a highly skilled Bilingual Quality Assurance Specialist to join our Multi-Unit Lender Quality Assurance team in the Risk Management Operations division. As a key member of this team, you will play a critical role in ensuring lenders' compliance with CMHC Mortgage Loan Insurance requirements, policy, and procedures.Key...

  • Bilingual Quality Assurance Specialist

    4 weeks ago

    Montreal, Quebec, Canada CMHC - SCHL Full time

    About the RoleCMHC - SCHL is seeking a highly skilled Bilingual Quality Assurance Specialist to join our Multi-Unit Lender Quality Assurance team in the Risk Management Operations division. As a key member of this team, you will play a critical role in ensuring lenders' compliance with CMHC Mortgage Loan Insurance requirements, policy, and procedures.Key...

  • Quality Assurance Specialist

    2 weeks ago

    Montreal, Quebec, Canada Dehumidified Air Solutions Full time

    At Dehumidified Air Solutions, we are seeking a Quality Assurance Specialist to join our Quality Assurance Team. The main goal of this role is to ensure that the quality of our DAS products meets our internal quality standards.The Quality Assurance Specialist will be responsible for creating Work Instructions, educating employees on these instructions, and...

  • Quality Assurance Specialist

    2 weeks ago

    Montreal, Quebec, Canada Dehumidified Air Solutions Full time

    Quality Assurance SpecialistAt Dehumidified Air Solutions, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products meets our internal standards.Main Responsibilities:Conduct production inspections at designated production stations...

  • Quality Assurance Specialist

    2 weeks ago

    Montreal, Quebec, Canada Dehumidified Air Solutions Full time

    Quality Assurance SpecialistAt Dehumidified Air Solutions, we are seeking a Quality Assurance Specialist to join our Quality Assurance Team. The main task of this team is to ensure that the quality of our DAS products meets our internal quality standards.The Quality Assurance Specialist will be responsible for creating Work Instructions, describing how to...

  • Quality Assurance Specialist

    1 week ago

    Montreal, Quebec, Canada Dehumidified Air Solutions Full time

    Quality Assurance SpecialistAt Dehumidified Air Solutions, we are seeking a Quality Assurance Specialist to join our Quality Assurance Team. The main task of this team is to ensure that the quality of our DAS products meets our internal quality standards.The Quality Assurance Specialist will be responsible for:Creating Work Instructions to describe how to...

  • Quality Assurance Specialist

    2 weeks ago

    Montreal, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're transforming the customer experience for millions of Canadians using machine learning, data science, software engineering, AI, agility, UX, and design thinking.We're looking for a Quality Assurance Specialist - Bilingual Internship to join our team and help us deliver exceptional results. As a Quality Assurance...

  • Quality Assurance Specialist

    1 month ago

    Montreal, Quebec, Canada Velan Full time

    Velan is a leading manufacturer of complex valves for various industries. We are seeking a passionate and dynamic Project Quality Specialist, Nuclear Applications to join our team in Montreal, QC. As a Project Quality Specialist, you will be responsible for ensuring the quality of our products and services in the nuclear industry. Your role will involve...

  • Quality Assurance Specialist

    1 month ago

    Montreal, Quebec, Canada Velan Full time

    Velan is a leading manufacturer of complex valves for various industries. We are seeking a passionate and dynamic Project Quality Specialist, Nuclear Applications to join our team in Montreal, QC. As a Project Quality Specialist, you will be responsible for ensuring the quality of our products and services in the nuclear industry. Your role will involve...

  • Quality Assurance Specialist

    1 month ago

    Montreal, Quebec, Canada Velan Full time

    Velan is a leading manufacturer of complex valves for various industries. We are seeking a passionate and dynamic Project Quality Specialist, Nuclear Applications to join our team in Montreal, QC. As a Project Quality Specialist, you will be responsible for ensuring the quality of our products and services in the nuclear industry. Your role will involve...

  • Quality Assurance Specialist

    1 month ago

    Montreal, Quebec, Canada Velan Full time

    Velan is a leading manufacturer of complex valves for various industries. We are seeking a passionate and dynamic Project Quality Specialist, Nuclear Applications to join our team in Montreal, QC. As a Project Quality Specialist, you will be responsible for ensuring the quality of our products and services in the nuclear industry. Your role will involve...

Bilingual Quality Assurance Specialist

2 months ago

Montreal, Quebec, Canada Definity Financial Corporation Full time

The Specialist, National Claims Quality Assurance will lead the implementation and execution of a technical file review program within the claims area of the business, including coverage of multiple regions/jurisdictions. This Line 1 defense mechanism for Claims ensures our claims file handlers and leaders are:

  • Managing claims according to regulatory requirements
  • Working with Claims VPs and Directors, Actuarial and Insurance Risk teams within the Quebec region to drive claims handling insights and impact while supporting Claims in their action planning and resolution
  • Reporting findings and results (Claims Risk & Control and Reserving committee/sub-committee) to promote a strong risk and control environment, Risk & Reserving committees, senior leaders and other key stakeholders as required
  • Supporting the development of claims technical file review audit methodology framework and processes
  • Supporting the development of audit quality standards for each step of the audit process, such as testing scripts and interpretation notes, working papers, etc.

Make recommendations on findings, agreeing with key claims stakeholders to appropriately manage risk. Recommend and influence any necessary changes to company policies, guidelines and best practices.

Ensure all reviewers (Claims Leaders, Claims Technical Advisors, Claims Quality Assurance) are calibrated for a consistent approach in auditing claims files.

Obtain agreement with Claims Leaders and Claims Technical Advisors on establishing best-in-class standards for audit and minimum thresholds for lines of business and file handling performance, including developing leakage methodology.

Incorporate data analytics to measure and monitor adherence to regulatory and company standards, including idea generation, designing automated testing procedures and investigating potential gaps and incorporating findings into the reporting process.

Provide advisory and consultative services on claims file management, claims process effectiveness, risk management and control on new initiatives, process changes, existing processes and from ad hoc requests.

Work with Claims, Actuarial, Risk, IT, Legal & Compliance, Finance and Underwriting.

Foster awareness of the company's policies and procedures through regular communication, training and employee engagement.

Help to implement any new requirements, controls, close action items as needed, including assisting with new regulatory requirements, process and controls mapping/documentation, framework updates and/or development.

Monitor emerging best practices in risk management, audit and control to improve the organization's ability to identify, assess, mitigate, govern and report.

Develop techniques to make control testing more efficient and effective.

Strong 10+ years claims career including:

  • Experience in minimum 2 lines of claims business (Auto, Property, Bodily Injury/Casualty)
  • Experience in audit, risk management, regulatory compliance, processes and controls is preferred but not necessary
  • Experience as a claims leader is an asset but not necessary
  • Strong understanding of business operations and related legislative, regulatory and internal policy and procedure requirements
  • Ability to build strong relationships externally and internally at all levels to help foster a positive compliance culture
  • Proficient in Excel, Powerpoint and Word
  • Bilingualism is mandatory (French/English)