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Veterinary Team Lead

2 months ago


New Westminster, British Columbia, Canada VCA Canada Full time
Job Description

Job Title: Veterinary Team Lead

Job Type: Full-time

Location: New Westminster, BC

We are seeking an experienced Registered Veterinary Technologist (RVT) to lead our veterinary team in New Westminster, BC. As a key member of our team, you will be responsible for providing exceptional patient care and a supportive environment for our clients and their pets.

Key Responsibilities:

  • Assist doctors with patients during appointments, discussing treatments and surgery options with owners, and providing anesthesia and monitoring for patients.
  • Provide on-site leadership for the hospital team, including monitoring and approving timesheets, overseeing performance and performance documentation, and managing locum hours.
  • Monitor stock and inventory, oversee clinic site for repairs or maintenance, and manage daily deposits.
  • Schedule associates and locums to meet appointment needs, meet with vendors when necessary, and schedule information sessions for learning.
  • Meet with your Senior Leader to review bi-weekly and monthly initiatives, goals, and financials.

Registered Veterinary Technologist/Technician Responsibilities:

  • Meet clients and gather detailed history based on information sent in referral or updates on patient status for recheck appointments.
  • Call next-day surgery patients to confirm the procedure, discuss fasting instructions based on patient needs, and answer any questions.
  • Provide anesthesia and monitoring for patients, and prepare estimates to email to clients and book surgery if required.
  • Sanitize or disinfect exam rooms after each appointment, clean surgical instruments, and prepare treatment room area for upcoming surgery.
  • Prepare anesthesia records and drugs based on patient history, exam findings, and overall requirements.
  • Catheterize, induce, and maintain anesthesia, and monitor patient using Cardell monitor and Doppler.
  • Keep clear and accurate anesthesia log, and recover patients.
  • Manage difficult clients, client concerns, and complaints.

Key Competencies:

  • Compassionate and friendly
  • Efficient and detail-oriented
  • Clear communication in person and over the phone with associates and clients
  • Attentive listener
  • Keen observation
  • Computer literacy in Office and Outlook

Technical Qualifications:

  • Graduated from an accredited VT program
  • Registered with governing body (BCVTA)
  • Required CE hours to keep registration current

What VCA Canada Offers:

  • A diverse experience with a local community feel and a caring culture of wellness and appreciation
  • VCA Canada Student Loan RRSP Program
  • RRSP Employer 5% Match Program
  • Medical Library with 2000+ journals, 600+ textbooks, research, and more
  • Continuing education benefits
  • Licensing, membership dues, and conference fees
  • Referral bonus rewards
  • Wellness days, sick days, and vacation time
  • Employee assistance program
  • E-tools to assist with meditation, better sleep, exercise, and focus
  • Virtual health care (telemedicine) offers quick access to quality care
  • Professional liability insurance coverage
  • Opportunities to give back to your community through VCA initiatives