Financial Services Representative

2 months ago

SaintJeansurRichelieu, Quebec, Canada National Bank Full time
About the Role

A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.

You'll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients.

Your Key Responsibilities
  • Greet and Assist Clients
  • Help Clients with Banking Applications and ABMs
  • Listen to Clients' Needs and Resolve Complex Situations
  • Provide Advice and Transaction Solutions for Personal Banking Clients
  • Build Lasting Business Relationships
  • Ensure Client Satisfaction and Engagement
  • Refer Clients to Specialist Colleagues
  • Ensure Adherence to Compliance and Risk Management Rules
About Your Team

The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer Service Branch Manager or the Branch Manager.

You will work with a team of experts specialized in investment, credit, mortgage financing and more.

Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love.

We rely on our colleagues to share knowledge and help each other.

Career Advancement Opportunities

After gaining the necessary experience in your role as a Banking Advisor, many options will be available to you.

For example, you could advance in the same role, get promoted or move to another region or branch.

We offer many career opportunities and encourage internal mobility.

Training and Development

Our training programs use on-the-job learning to help you master your role.

You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning.

You'll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development.

Prerequisites
  • Hold a College Diploma (DEC) or Equivalent
  • Customer Service Experience, Inclusive Attitude and Openness to Diversity
  • Positive Attitude and Empathy for Clients
  • Interest in Technology and Skilled in Sharing Knowledge
  • Discipline, Commitment to Teamwork and Eagerness to Learn
  • Ability to Adapt to Different Situations

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