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Director of Operations

2 months ago

Mississauga, Ontario, Canada Ameen's Kitchen Full time
About the Role

We are seeking a highly skilled and experienced Director of Operations to join our team at Ameen's Kitchen. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our business, ensuring that we deliver exceptional service to our customers and maintain a competitive edge in the market.

Key Responsibilities
  • Strategic Planning: Develop and implement operational strategies that align with our business goals and objectives.
  • Team Management: Lead and manage a team of operations staff, providing guidance, support, and coaching to ensure they have the skills and resources needed to succeed.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency, reduce costs, and enhance customer satisfaction.
  • Financial Management: Oversee the financial aspects of our operations, including budgeting, forecasting, and financial reporting.
  • Risk Management: Identify and mitigate risks that could impact our operations, ensuring that we maintain a safe and healthy work environment.
  • Customer Service: Ensure that our customers receive exceptional service, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Education: Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Experience: 5 years or more of experience in operations management, preferably in a fast-paced and dynamic environment.
  • Skills: Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders. Strong analytical and problem-solving skills, with the ability to identify and mitigate risks. Proficient in financial management and budgeting, with the ability to analyze financial data and make informed decisions.
What We Offer
  • Competitive Salary: A competitive salary and benefits package that reflects your skills and experience.
  • Opportunities for Growth: Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise.
  • Collaborative Work Environment: A collaborative and supportive work environment that encourages teamwork, innovation, and creativity.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, with a focus on celebrating your achievements and contributions.