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Food Service Supervisor

2 months ago

StrathroyCaradoc, Canada little Caesars Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Little Caesars. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of food and service.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient and effective operations.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and compliance.
  • Quality Control and Assurance
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Monitor and maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
  • Customer Service and Relations
    • Address customers' complaints or concerns in a professional and courteous manner, ensuring a positive experience.
  • Administrative and Reporting
    • Prepare and submit reports, providing key performance indicators and recommendations for improvement.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a related field.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment.
    • Work under pressure.
    • Tight deadlines.
    • Combination of sitting, standing, walking.
    • Standing for extended periods.
    • Bending, crouching, kneeling.
    • Walking.
    • Physically demanding.
    • Attention to detail.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Flexibility.
    • Team player.