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Cloud Operations Engineer

2 months ago

Vancouver, British Columbia, Canada Microsoft Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer II to join our Engineering Systems 365 (ES365) team at Microsoft. As a key member of our Infrastructure team, you will play a critical role in ensuring the reliability and scalability of our cloud-based services.

Key Responsibilities
  • Participate in onboarding, code/design reviews, and regular meetings with engineering teams to ensure seamless collaboration and knowledge sharing.
  • Develop and implement automation scripts to optimize repetitive operations processes, reducing manual effort and improving efficiency.
  • Design, develop, and maintain telemetry pipelines and monitoring tools to provide real-time insights into operations metrics.
  • Collaborate with cross-functional teams to identify and resolve technical issues, ensuring minimal downtime and optimal service delivery.
  • Author technical documentation for tools and services, ensuring clarity and accuracy for stakeholders.
  • Participate in post-incident reviews to drive service improvements and enhance overall reliability.
Requirements
  • 4+ years of technical experience in software engineering, network engineering, or systems administration.
  • Ability to meet Microsoft's security screening requirements, including the Microsoft Cloud Background Check.
Preferred Qualifications
  • 5+ years of technical experience in software engineering, network engineering, or systems administration.
  • Full-stack troubleshooting skills across network, application, hardware, management fabric, and distributed services layers.
  • Experience documenting complex systems accurately to convey technical ideas across teams.
  • Experience in implementing and managing Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for production services.
  • Experience with automation tools or frameworks (e.g., Terraform, ARM, Chef, Bicep) and scripting languages (e.g., Python, Bash, Powershell).
About Microsoft

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. Our mission is to create a culture of inclusion, respect, and accountability, where everyone can thrive and grow. As a Site Reliability Engineer II, you'll be part of a dynamic team that's passionate about delivering exceptional results and making a meaningful impact.