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Pro Shop Associate

1 month ago


Vernon, British Columbia, Canada Canadian Tire Full time

About the Role

The Pro Shop Associate is a key member of our team, responsible for providing exceptional customer service and product expertise to our fishing and hunting customers. As a Pro Shop Associate, you will be the go-to expert for all things fishing and hunting, helping customers find the right products and providing guidance on technical specifications and product features.

Responsibilities

  • Provide exceptional customer service, greeting and assisting customers in a friendly and professional manner.
  • Answer fishing and hunting related questions and provide expert advice on product information, technical features, and methods of operation.
  • Recommend related products to customers to ensure they leave with everything they need.
  • Direct customers to resources on fishing and hunting laws, regulations, and safety guidelines.
  • Stay up-to-date on new products, trends, and emerging technologies to remain a product expert.
  • Ensure retail tasks are executed efficiently, including stocking, labeling, and maintaining a clean and organized store environment.
  • Perform inventory checks to ensure accuracy and maintain a high level of customer satisfaction.
  • Network and build relationships with vendors and local community fishing and hunting organizations.
  • Ensure compliance with Health and Safety regulations.

Requirements

  • Strong knowledge and expertise in fishing and hunting, including rods, reels, fishing equipment, and hunting apparel, ammunition, and firearms.
  • Possession and Acquisition License (PAL) is required.
  • Knowledge of fishing and hunting regulations.
  • Solid work ethic and ability to work in a fast-paced environment.
  • Approachable and highly customer-oriented, with excellent communication and problem-solving skills.
  • Ability to handle physical demands, including standing, walking, and lifting.

About Us

Canadian Tire is a trusted and iconic Canadian company, committed to providing exceptional customer service and products to our customers. We offer a diverse and inclusive work environment, with opportunities for career growth and development. If you are passionate about fishing and hunting, and enjoy working with customers, we encourage you to apply for this exciting opportunity.