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Customer Service Representative

2 months ago

Weyburn, Saskatchewan, Canada Farm Credit Canada Full time

About the Role:

Farm Credit Canada is seeking a highly organized and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our office team, you will provide exceptional customer service, maintain accurate records, and perform various administrative tasks to support our operations.

Key Responsibilities:

  • Respond to customer inquiries in a professional and courteous manner
  • Maintain accurate and up-to-date customer records, including account information and correspondence
  • Process incoming and outgoing mail, order office supplies, and schedule appointments as needed
  • Accept customer payments, handle receipts, and complete daily bank deposits

Requirements:

  • Post-secondary certificate in office administration or equivalent combination of education and experience
  • Basic administration skills, including word processing and computer skills
  • Excellent communication and interpersonal skills, with a strong focus on customer service
  • Ability to work independently and as part of a team, with a flexible and adaptable approach

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package