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Salon Manager
2 months ago
We are seeking a highly motivated and experienced Salon Manager to lead our team at SmartStyle Hair Salon. As a Salon Manager, you will be responsible for overseeing the daily operations of the salon, managing staff, and providing exceptional customer service.
Key Responsibilities- Leadership and Management: Lead and manage a team of stylists and support staff to ensure excellent customer service and high-quality hair care services.
- Business Development: Develop and implement strategies to increase salon revenue, improve customer satisfaction, and enhance the overall salon experience.
- Staff Development: Provide coaching, training, and mentorship to staff members to help them improve their skills and advance in their careers.
- Customer Service: Ensure that every customer receives exceptional service and has a positive experience at the salon.
- Operations: Oversee the day-to-day operations of the salon, including managing inventory, scheduling, and maintaining a clean and safe work environment.
- Leadership Experience: Proven leadership experience in a salon or retail environment.
- Business Acumen: Strong understanding of business principles and ability to develop and implement business strategies.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with staff, customers, and vendors.
- Customer Service Skills: Strong customer service skills, with the ability to provide exceptional service and resolve customer complaints.
- Technical Skills: Proficiency in salon software and ability to learn new systems and technologies.
- Standing and Mobility: Ability to stand for long periods and move around the salon.
- Lifting and Bending: Ability to lift up to 25 pounds and bend to reach high shelves.
- Chemical and Fragrance Exposure: Ability to work in an environment with chemicals and fragrances.
