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Sales Team Lead

2 months ago

Langley, Canada Once Upon A Child Full time
About the Role

We are seeking a highly skilled and experienced Sales Team Lead to join our team at Once Upon A Child. As a Sales Team Lead, you will be responsible for leading a team of sales associates and ensuring the smooth operation of our retail store.

Key Responsibilities
  • Team Leadership: Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service.
  • Merchandise Management: Oversee the receipt, storage, and display of merchandise, ensuring that it is accurately priced and presented in a visually appealing manner.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Inventory Management: Manage inventory levels, ensuring that stock is accurately counted and recorded, and that stockroom is organized and tidy.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a retail sales or management role
  • Work Setting: Urban area, retail business
  • Transportation: Own transportation
  • Work Conditions: Fast-paced environment, work under pressure, attention to detail, combination of sitting, standing, walking, standing for extended periods
  • Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, team player, dependability, initiative, judgement, ability to multitask
What We Offer
  • Health Benefits: Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week