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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the LCBO. As a key member of our retail team, you will be responsible for providing exceptional customer service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Operate our computerized cash registers and process customer transactions accurately and efficiently.
- Assist with receiving and stocking merchandise, including lifting cases of varying weights and sizes.
- Participate in job rotational duties, including standing for extended periods and processing customer transactions.
- Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience for our customers.
Requirements:
- Excellent communication and interpersonal skills, with the ability to interact with customers, colleagues, and wholesale and trade representatives.
- Ability to work in a fast-paced retail environment, with a focus on providing exceptional customer service.
- Physical ability to lift cases of varying weights and sizes, and stand for extended periods.
- Availability to work a variety of shifts, including evenings and weekends.
- Eligibility to work in Canada, and a minimum of 18 years of age.
What We Offer:
- A competitive hourly rate.
- A comprehensive training program to ensure your success in the role.
- A safe and healthy work environment.
- A diverse and inclusive workplace culture.
- Opportunities for career advancement and professional growth.
Why Work for the LCBO?
The LCBO is a dynamic and customer-focused organization that is committed to providing exceptional service to our customers. As a member of our team, you will have the opportunity to work in a fast-paced retail environment, develop your skills and knowledge, and contribute to the success of our organization.
