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Retail Store Manager

2 months ago

Ottawa, Ontario, Canada PRINCE OF WALES MARKET Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Prince of Wales Market. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee the day-to-day operations of the store, including managing inventory, maintaining store appearance, and ensuring compliance with company policies and procedures.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Sales and Merchandising: Develop and implement sales strategies to drive sales growth, manage merchandise displays, and maintain a visually appealing store environment.
  • Team Management: Supervise and train a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Financial Management: Manage store finances, including cash handling, inventory management, and maintaining accurate records.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 7 months to less than 1 year of retail management experience.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
Work Environment

Our store is a fast-paced retail environment with a focus on providing excellent customer service. As a Retail Store Manager, you will be required to work in a standing position for long periods, lift up to 25 pounds, and move quickly around the store to respond to customer needs.

What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Employees: Support for employees with disabilities, including physical accessibility accommodations.