Sales Associate

1 month ago

Burlington, Ontario, Canada Pandora Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Pandora. As a Sales Associate, you will be responsible for providing exceptional customer service, achieving sales goals, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide world-class customer service to every client, ensuring a welcoming and engaging experience.
  • Achieve and exceed sales goals by utilizing Pandora's specialized selling model (SPARK) and product knowledge.
  • Introduce shoppers to multiple categories of product to build brand loyalty and maximize sales results.
  • Maintain a keen awareness of shoppers to deliver a world-class shopping experience and control loss prevention.
  • Complete Pandora product knowledge training to leverage driving sales.
  • Display personal accountability in achieving and exceeding sales and KPI targets.
  • Be aware of current product launches and promotions, supporting company initiatives.
  • Cultivate a solid customer/client base through customer engagement and build relationships.
  • Participate in visual directives in accordance with company product launches, including setting trays, walls, and zones; maintain pricing.
  • Execute visual refreshes and uphold exceptional cleaning standards.
Qualifications
  • Retail and/or previous sales experience preferred.
  • Superior customer service skills and a passion for the customer experience.
  • Ability to multi-task and thrive in a fast-paced environment.
  • Must be 18 years of age or older.
  • Must be able to provide proof of identity and eligibility to work.
  • Must be able to stand for long periods of time (exceeding 30 minutes).
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
About Pandora

Pandora is a leading jewelry company that designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. We are committed to providing a world-class customer experience and are seeking a Sales Associate who shares our passion for delivering exceptional service.

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