Customer Service Representative

4 weeks ago


Kingston, Ontario, Canada Elite Window Cleaning Full time
Job Title: Customer Service Agent

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Elite Window Cleaning. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:
  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Meet or exceed customer satisfaction targets and quality standards
Requirements:
  • High school diploma or equivalent required
  • 1-6 months of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
What We Offer:
  • Competitive hourly rate
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking available
  • Learning/training paid by employer


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