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Patient Services Leader

2 months ago


Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

Vancouver Coastal Health (VCH) is seeking a dedicated Patient Services Manager to join our esteemed Allied Health team.

In this pivotal role, you will be responsible for the seamless operation and success of a clinical program/unit within VCH's dynamic healthcare environment.

Your Responsibilities:
  • Lead and direct the operations management, utilization, risk management, and quality improvement initiatives for your assigned clinical program/unit.
  • Collaborate with interdisciplinary teams to ensure a client-centered approach that prioritizes excellence in care, education, and research.
  • Foster strong relationships with stakeholders across various departments to optimize patient experiences and outcomes.
  • Develop and implement strategies to enhance operational efficiency and resource allocation within your program/unit.
  • Champion a culture of continuous improvement by identifying areas for growth and implementing innovative solutions.
Why Choose Vancouver Coastal Health?

VCH is a leading healthcare organization renowned for its commitment to innovation, research, and exceptional patient care. We offer a supportive and collaborative work environment where you can make a meaningful difference in the lives of others.

As part of our team, you will enjoy:

  • A comprehensive benefits package that includes health insurance, dental coverage, and a municipal pension plan.
  • Opportunities for professional development and growth through employer-paid training programs and leadership development initiatives.
  • Access to wellness resources and support services designed to promote employee well-being.
  • A culture of recognition and appreciation that celebrates the contributions of our dedicated staff.