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Pharmacy Operations Manager
2 months ago
About the Role:
As a Pharmacy Manager at Shoppers Drug Mart / Pharmaprix, you will play a key role in delivering exceptional health, beauty, and convenience services to our customers. You will be responsible for managing the overall operations of the Pharmacy, including providing consultation to customers and healthcare providers, practicing to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.
Key Responsibilities:
- Acknowledge all customers approaching the Pharmacy and provide exceptional customer service.
- Practice within federal/provincial, regulatory/legal requirements and maintain all records required in accordance with legislation, standards of practice, and policy.
- Control access to the dispensary with respect to inventory and patient confidentiality, and review stock to identify expired inventory.
- Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies.
- Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy.
- Read and action store communications on in-store web, plan, coordinate, and delegate assignments, and provide coaching to Pharmacy colleagues.
- Strong personal computing skills and knowledge of Pharmacy systems are a definite asset.
- Complete mandatory training and voluntary continuing education workshops, as needed.
About Us:
Shoppers Drug Mart / Pharmaprix is a locally owned and operated store that values diversity and strives to reflect the nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our stores. We offer a competitive pay, flexible and varied schedules, and online learning through Academy. We are committed to providing a safe and inclusive work environment for all our employees.
