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Seasonal Sales Ambassador

2 months ago

Toronto, Ontario, Canada Tiffany & Co. Full time

About the Role:

Tiffany & Co. is seeking highly motivated and enthusiastic Seasonal Sales Support Team Members to join our team during the holiday season. As a Seasonal Sales Support Team Member, you will play a critical role in embodying the Tiffany brand and delivering exceptional client experiences.

Key Responsibilities:

  • Deliver Elevated Client Experiences: Provide personalized and high-energy client interactions that align with Tiffany's core brand values and integrity.
  • Resolve Client Issues Effectively: Consistently deliver luxury outstanding service to resolve client issues with empathy and professionalism.
  • Escalate Issues Diligently: Escalate issues promptly to ensure prompt and client-centric resolution.
  • Initiate Proactive Product Recommendations: Offer elevated and relevant product recommendations to drive conversion and satisfaction.
  • Drive Brand Awareness and Storytelling: Demonstrate and share brand awareness, storytelling, and product knowledge to drive conversion and satisfaction.
  • Build Client Relationships: Get to know clients, make personal connections, and collect relevant information to support longer-term relationship building.
  • Meet and Exceed Goals: Meet and exceed client, service, and commercial goals.

Requirements:

  • Ability to Work Non-Traditional Hours: Ability to work nights, weekends, and holidays.
  • Previous Retail or Luxury Retail Experience: Previous experience in retail or luxury retail or client-related fields (i.e., hospitality, etc.).
  • Strong Communication Skills: Strong communication skills, both verbal and written, client service skills, and the ability to prioritize while balancing multiple tasks.
  • Capability to Work with a Diverse Client Base: Ability to work with a diverse client base.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced, changing environment.
  • Authorization to Work in Canada: Authorization to work in Canada.

Tiffany & Co. is an Equal Opportunities Employer: We are committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and provide accommodations throughout the hiring process.