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Transit Operator

2 months ago


Victoria, British Columbia, Canada BC Transit Full time
About the Role

We are seeking a highly skilled and customer-focused Transit Operator to join our team at BC Transit. As a key member of our team, you will be responsible for providing safe and reliable transportation to our customers in the Greater Victoria area.

Key Responsibilities
  • Operate a bus safely and efficiently, ensuring the comfort and safety of passengers
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Work collaboratively with other team members to ensure seamless service delivery
  • Meet or exceed performance standards, including punctuality, attendance, and customer satisfaction
Requirements
  • Valid BC Class 5 driver's license or out-of-province equivalent
  • 2 years' non-learners and non-novice driving experience
  • 5 years' Claims Experience Summary dated within the past 14 days with no more than one at-fault claim in the past 5 years
  • National (N) and Provincial (P) driver's abstracts, each dated within the past 14 days indicating safe and responsible vehicle operation over the past 5 years with no more than 1 violation totaling no more than 4 points
  • Ability to pass a comprehensive ICBC medical examination relating to the Motor Vehicle Act requirement for a Class 2 driver's license
  • Willing and able to work shifts (both straight and split shifts) anytime within BC Transit's operating 23 hours a day
  • Clearly demonstrated customer service skill set including conflict resolution, problem solving, and sound decision-making
  • Ability to understand, speak, and write English in order to comprehend BC Transit policies, effectively communicate with the traveling public, and report on incidents involving safety and/or service
What We Offer
  • Competitive hourly wage schedule as per the Unifor Local 333BC collective agreement
  • Premiums for working Sunday and night shifts
  • Comprehensive extended health and dental benefits
  • Defined BC Public Service Pension Plan (PSPP)
  • Access to Fitness and Lifestyle Centers
  • Flexible work schedules
  • Various programs that support employees, including an Employee and Family Assistance Program and Health and Wellness initiatives
  • A complimentary employee bus pass
  • A Corporate Learning and Development Program
  • An Employee Recognition Program
  • Membership in Unifor Local 333
  • A Social Club that gives you access to events throughout Victoria
Physical Requirements
  • The physical demands of a Transit Operator most often require manual handling of loads between 5 kg and 15 kg
  • Manual handling requirements are considered to occur on a rare basis throughout the work day/week
  • We require Transit Operators to meet the Medical Standards for Commercial Drivers as required by the Canadian Council of Motor Transport Administrators (CCMTA) Medical Standards