Sales Leadership Position
2 months ago
About the Role:
The Director of Internal Sales will be responsible for overseeing a nationwide inside sales team. He/She will be tasked with developing and implementing inside sales strategies and ensuring the development and maintenance of excellent relationships with the company's various clients.
Key Responsibilities:
- Develop and Implement Sales Strategies: Develop and implement strategies to increase inside sales, aligned with the company's overall objectives.
- Lead and Train a Team: Train and lead a team of inside sales representatives, setting clear goals, and providing continuous support to maximize performance.
- Manage Customer Accounts: Oversee the management of customer accounts, ensuring a high level of customer satisfaction, and intervening in case of complaints or complex issues.
- Improve Sales Processes: Identify and implement improvements in internal sales processes, including the use of technology and CRM tools.
- Provide Ongoing Training: Ensure ongoing training for the sales team on products, sales techniques, and customer relationship management tools.
- Prepare Sales Forecasts: Prepare accurate sales forecasts, providing regular reports to management, and proposing corrective actions in case of deviation from targets.
Requirements:
- Education: Bachelor's degree in business administration or a related field.
- Experience: Minimum of 10 years of experience in a sales leadership role, with a focus on inside sales.
- Language: Bilingualism is required as you will manage both English and French-speaking employees and clients.
Benefits:
- Group insurance coverage
- Dental insurance
- Medical and paramedical expenses insurance
- Employee Assistance Program
- Talent referencing
- Reimbursement of training and development activities
- Telemedicine
- Employer's participatory RRSP
- Mobile holidays
- Corporate events
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