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Service Delivery Manager
2 months ago
We are seeking a seasoned Service Delivery Manager to oversee the execution of cutting-edge network solutions for our esteemed clients. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction with our services.
Key Responsibilities:
- Supervise and motivate a team of technical professionals to ensure their productivity and professional growth.
- Monitor and ensure the achievement of Service Level Agreements (SLAs) by working closely with technical teams to meet and exceed client expectations.
- Identify and mitigate potential risks to service delivery, ensuring network security and uptime.
- Manage the budget related to service delivery operations.
Requirements:
- Demonstrated experience in Service Delivery Management in Network or Cloud-based solutions.
- Proven ability to manage large accounts.
- Leadership and team management skills.
- Training & development opportunities.
About Us:
Hamilton Barnes Associates Limited is a leading provider of innovative Network & Cloud Solutions. We are committed to delivering exceptional service to our clients and are seeking a talented individual to join our team.