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Dental Practice Coordinator

2 months ago


St Thomas, Ontario, Canada dentalcorp Full time

About Us:

Dentalcorp is a leading provider of dental services, dedicated to delivering exceptional patient care and experiences. Our team of professionals is committed to staying at the forefront of dental technology and innovation.

Our Mission:

We strive to create a positive and lasting impression on every patient, from the moment they arrive at our practice to the moment they leave. Our goal is to provide a comprehensive range of dental services, tailored to meet the unique needs of each patient.

Responsibilities:

  • Optimize the appointment schedule to ensure a full day with minimal gaps.
  • Manage patient calls and inquiries, including appointments, confirmations, and amendments.
  • Process patient payments, send claims to insurance, and respond to fee inquiries in a positive manner.
  • Effectively manage the recall system and maintain accurate patient records.
  • Process referral letters and other patient correspondence upon receipt from the provider.
  • Demonstrate active listening and empathy to patients using effective communication skills.

Requirements:

  • Clinical background considered an asset.
  • Experience with dental software.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • Competitive compensation package.
  • Total rewards program offering discounts on various services and activities.
  • Employee and Family Assistance Program (EFAP) for confidential counseling and advisory services.
  • Career development opportunities to grow and evolve as a dental professional.
  • Access to modernized technology to provide optimal oral care to patients.