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Network Analyst

2 months ago


Old Toronto, Ontario, Canada University Of Toronto Full time
About the Role

The University of Toronto is seeking a highly skilled Network Analyst to join our Information Technology Services team. As a key member of our team, you will be responsible for ensuring the smooth operation of our campus network infrastructure.

Key Responsibilities
  1. Troubleshooting and Support: Provide timely and effective troubleshooting and support for complex computer system problems, ensuring minimal disruption to our users.
  2. Network Planning and Implementation: Collaborate with our team to plan and implement network upgrades and changes, ensuring seamless integration with our existing infrastructure.
  3. Documentation and Communication: Create and maintain accurate and detailed technical documentation, as well as communicate complex technical information to both technical and non-technical stakeholders.
  4. Team Collaboration: Work closely with our team to identify and address network-related issues, and contribute to the development of best practices and procedures.
Requirements
  1. Education: Bachelor's degree in Computer Science, Engineering, or a related field.
  2. Experience: Minimum of 4 years of experience in a high-volume, client-centric, heterogeneous network environment.
  3. Technical Skills: Strong experience with network protocols, including STP, IPv4, IPv6, ISIS, OSPF, BGP, and others. Familiarity with layer 2 and 3 network protocols, as well as experience with network equipment and command-line interfaces.
  4. Soft Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
Preferred Qualifications
  1. Industry Recognized Certifications: Possession of industry-recognized network certifications, such as CCNA or CCNP.
  2. ITIL Certification: ITIL certification or equivalent experience.
  3. Experience with ServiceNow: Experience working with the ServiceNow platform.
What We Offer

The University of Toronto offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, and we welcome applications from qualified candidates from all backgrounds.